Shipping Policy: 3-5 Business Days
Tied to the Ocean Studio is dedicated to providing you with an exceptional shopping experience, including prompt and reliable shipping services. Below you will find the shipping policy outlining the details and procedures for deliveries within 3-5 business days.
Upon receiving your order, I will initiate the processing phase immediately. I review, prepare, and package your items for shipment. Please allow 1-2 business days for processing before your order is shipped.
I work with reputable shipping carriers to ensure your order reaches you swiftly and securely. The choice of shipping carrier may vary depending on your location and the size/weight of the package.
After the processing period, your order will be shipped within 3-5 business days. Please note that delivery times might vary depending on your location and other external factors beyond our control (e.g., weather conditions, holidays, or logistical challenges).
Shipping rates will be calculated at checkout based on your shipping address, the selected shipping method, and the total weight of your order.
Once your order has been shipped, I will provide you with a tracking number via email. This allows you to monitor your package's journey and stay informed about its estimated delivery date.
I currently ship to addresses within Canada and the United States. If your location is not included in this list, please reach out to see if accommodations can be made.
Delayed or Missing Shipments;
While we strive to deliver all orders within the specified timeframe, unforeseen circumstances may occasionally cause delays. If you experience any issues with the delivery of your order, please don't hesitate to contact via email or text. I will investigate the matter promptly and do my best to resolve any issues regarding delayed or missing shipments.
To avoid any delivery problems, please ensure that you provide accurate and complete shipping information during checkout. I cannot be held responsible for delays or misdeliveries caused by incorrect addresses.
For international customers, please be aware that additional customs duties, taxes, or fees may apply depending on your country's regulations. These additional charges are beyond my control and are the responsibility of the recipient.
Returns Due to Shipping Issues:
If your order is returned to us due to an undeliverable address or any other shipping-related issue, we will contact you to arrange reshipment at your expense.
Please feel free to contact me if you have any questions or concerns regarding the shipping policy. Thank you for shopping at Tied to the Ocean Studio!